TERMS & CONDITIONS
GENERAL INFORMATION ONLY
Building and the termite inspections in Western Australia are conducted within the scope of an Australian Standard. This standard stipulates what we need to do and what we do not need to do. The Standard (AS 4349.1 & .3) tell us that we have to explain what we do and what we don’t do.
Section 2.1 of this standard tells us that an inspection agreement between you & us shall be entered into prior to the inspection taking place & the agreement shall include the defined purpose, scope and acceptance criteria of the inspection.
The Australian Standard requirement and our insurance company require us to provide you with the terms & conditions of the inspections & have you read & agree to these terms & conditions.
Pre-Purchase Building inspections and timber pest inspections in Australia are “Visual Inspections Only”. This means that there will be areas we can’t get to and therefore can’t report on. This obviously could mean that the areas we can’t access could have defects there that we can’t see. An example – we use our moisture meter and detect excess damp readings on the wall near the shower recess, We can safely say there’s a leak from the shower area but we can’t say if the timber frame behind the wall has timber rot, unless we remove the wall. Common sense in my opinion, but apparently not everyone uses common sense and thus we have to explain this to you prior to the inspection and get you to agree to the terms otherwise the report is ‘Null & Void”
ā
Please carefully read the terms and conditions for Building Inspections, Timber Pest Inspections and Handover Inspection below and if you agree to the terms and conditions, tick the box and we will organise the inspection.
ā
THERE ARE THREE SEPARATE TERMS AND CONDITIONS HERE. THE FIRST IS FOR A PRE-PURCHASE BUILDING INSPECTION.
THE SECOND IS FOR A TIMBER PEST INSPECTION.
THE THIRD IS FOR A HANDOVER INSPECTION ON A NEW DWELLING YOU HAVE HAD BUILT.
IF YOU DO NOT REQUEST OR ORDER US TO CONDUCT A TIMBER PEST INSPECTION THEN NO TIMBER TESTING, TAPPING OF ALL VISIBLE ACCESSIBLE TIMBERS WILL BE CONDUCTED. MOISTURE DETECTION EQUIPMENT WILL ONLY BE USED BY THE INSPECTOR TO DETECT MOISTURE LEVELS WHICH INDICATE RISING DAMP OR LEAKS AND NOT FOR THE PURPOSE OF DETECTING TERMITES, TERMITE NESTS OR ANY TERMITE INFESTATION. IN ACCEPTING THIS AGREEMENT FOR A BUILDING INSPECTION ONLY YOU AGREE THAT FALCON BUILDING INSPECTIONS CAN NOT & WILL NOT BE HELD LIABLE FOR ANY TERMITE INFESTATION OR DAMAGE SUBSEQUENTLY LOCATED AT THE PROPERTY. IF YOU ORDER A TIMBER PEST INSPECTION OR A HANDOVER INSPECTION WITH US – PLEASE CONTINUE READING BELOW FOR THE TERMS & CONDITIONS.
PAYING FOR THE INSPECTION
Costs for our inspections can be found here.
As per all building inspection businesses – payment is required before we send your report. The invoice will be sent prior to the inspection & We will not email your report or discuss findings or inspection results in detail over the phone until confirmation or receipt of payment has been received by us. It’s not that we don’t trust you, it’s that we have been burnt by a few unethical people in the past and this won’t happen to us again.
ā
CANCELLATION POLICY:
By cancelling at the last minute we miss out on other jobs we could have completed for other clients.
We are not unfair and do understand that sometimes the inevitable occurs. That’s why we only require at least 3 hours notice when cancelling as we have a very tight schedule & would prefer to fill the time slot with other jobs for valued clients.
If you Fail to notify us of the cancellation within 3 hours of the booked appointment time, we may charge a cancellation fee of up to 50% of the original fee. By submitting this agreement, you agree to our cancellation policy & terms.
ā
Click here to download the BUILDING INSPECTION AGREEMENT & TERMS – AS 4349.1
ā